Mobile ID FAQ's

您可以通过电话与我们的IT服务台专业人员联系 479-788-7460 or by email at UAFS@Service-Now.com. 如果你在学校，请随时到加德纳101室亲自参观 Building. 

Instructions can be found on your my.uafs account management portal page.

Instructions can be found on the my.uafs Multi-factor Authorization Setup page. 

我们建议您将您的狮子会身份证保存在一个安全的地方作为备份 should you lose a device.

是的，在您添加了您的狮子会后，您的狮子会物理ID将继续发挥作用 Mobile ID to your device. Remember, the Mobile ID is a privilege and benefit of being part of the UAFS community. Anyone found to be misusing their physical card or Mobile ID将遵守有关欺诈的行为准则或人力资源政策 and/or misconduct.

当使用快速模式(iPhone 6s或更新版本)时，您的狮子会移动ID将不会显示 with other cards in Apple Wallet for security reasons.

If you have any of the iPhone XS, XS Max or XR models, yes. Express Mode with power 当你的手机需要充电时，预留功能最多可以使用5个小时.  (For more details, see http://support.apple.com/en-us/HT208965.Android手机和其他型号的iPhone (iPhone 8及更早版本)不提供这个功能 feature.

On your device, go to Settings>General>Software Updates.

If your device is running iOS 12.2 or later, you’re ready to use the Mobile ID.

If not, tap Download>Install. You may need to enter your passcode to start the update.

下载完成后，按照手机上的说明完成升级 to the latest version of iOS.

你的苹果手表的系列编号可以在手表的背面找到.

Note: The Series 0 Watch is not eligible for this program.

菲律宾十大网赌网站验证和/或更新Apple Watch软件版本的说明可以参见 found at http://support.apple.com/en-us/HT204641.

Information can be found at http://support.apple.com/apple-id or http://support.apple.com/icloud.

From your device tap: Settings>About Phone>Software Information

To update, from your device tap: Settings >General >Software Update >Download >Install >Passcode may be required. Your device will display the estimated download time.

是的，您需要安装Transact的更新版本 eAccounts mobile app.

在你的设备上，访问App Store或Google Play Store并搜索“交易” eAccounts. The store will prompt you to install any required updates.

你可以在你的账户中添加一个iPhone和一个Apple Watch，或者一个Android手机 at a time. 如果您丢失了设备，请参阅下面的“保护我的帐户”部分 need to deactivate your credential.

First remove the pass from your old device from Apple Wallet.  Once removed, go to 在你的新iPhone上安装电子账户应用程序，然后按照步骤添加到苹果钱包.

No. 只要您的注册状态符合我们的资格要求，设备 you have enrolled will remain current. For security purposes, we may deactivate devices that have not been used for an extended period. You can re-enroll those devices whenever you wish.

是的，你可以从苹果钱包中删除你的凭证，并在你返回时重新添加它.*

要删除你的狮子移动ID，导航到钱包应用程序，点击 (…) in the lower right corner of your card and select Remove Card.

要删除Apple Watch证书，请导航到手机上的Watch应用程序，滚动 to the bottom and select Wallet & Apple Pay. Tap on your Lions Mobile ID, scroll to the bottom and select Remove Card.

*要将凭据添加回您的设备，您必须满足资格要求 并且没有超过狮子会手机ID的设备限制.

是的，但我们建议直接从苹果钱包或谷歌删除卡选项 Pay.

From iPhone:

1. Navigate to the Wallet app.
2. Tap (…) in the lower right corner of your card.
3. Scroll to the bottom and select Remove Card.
4. 符合条件的持卡人，没有超过他们的设备限制，可以添加他们的手机 ID back at any time.

 

From Apple Watch:

1. Navigate to the Watch app on your iPhone.
2. Scroll down and select Wallet & Apply Pay.
3. Tap on Transact Mobile Credential.
4. Scroll to the bottom and select Remove Card.
5. 符合条件的持卡人，没有超过他们的设备限制，可以添加他们的手机 ID back at any time.

 

From Google Pay:

1. Open Google Pay.
2. Select your Campus ID from the available cards.
3. Touch the three dots in the upper right corner of the screen.
4. Select Remove ID.
5. Confirm Remove ID

 

From Transact eAccounts:

1. Open the Transact eAccounts Mobile App on your phone.
2. Tap Continue to Sign In and login with your school credentials.
3. Approve the multi-factor authentication request.
4. Click on your photo in the upper left corner.
5. Under Campus ID, click the icon in the upper right corner of your School ID Card display.
6. Tap Add or Remove Campus ID from Wallet at the bottom of the back of your School ID Card display.
7. Select device(s) to remove from your card.
8. Tap Remove in the pop-up box.
9. Tap on the Remove Card notification at the top of the screen or go to Google Pay and tap Remove Card displayed under the School ID Card.

• Tap Remove 弹出框中，该卡将从你的谷歌支付中删除.

狮子会移动身份证上的姓名信息来自于大学的核心业务 systems and needs to be updated there. Students should contact the Registrar’s Office. Faculty and staff should contact their HR representative to request updates. 更改完成后，更新将同步到lion Mobile ID on your phone within 48 hours.

• 账户余额目前只显示在苹果设备上.
• 如果您的帐户余额为0美元，则在添加资金之前不会显示这些余额.
• 如果您有可用的资金没有显示，请联系UAFS IT服务 Desk at 479-788-7460 or email UAFS@Service-Now.com.

确认您的设备没有处于飞行模式或遇到任何其他服务中断. 当没有连接服务在Transact之间同步数据时，无法进行更新 eAccounts and your device. The Transact eAccounts app will display the most current information.

如果您在零售设备离线时进行交易，则可能出现负余额.  当设备重新上线并发布交易时，您将看到一个负数 如果您的账户中没有足够的资金来支付交易，请使用余额.  

返回销售地点，要求商店出具信用卡退款单; then process the transaction against your Lions Mobile ID.

与您的狮子物理ID一样，当您不再使用时，您的移动ID将变为非活动状态 meet eligibility requirements. If you transfer to another participating program or 部门，您的凭证将保持有效并相应更新.

• 在正常营业时间，请联系UAFS IT服务台 479-788-7460 to notify us to deactivate the Lions Mobile ID. Be sure to specify whether the physical 卡，手表和/或手机版本的卡应停用. Any device not specified to be suspended will remain active.
• 如果适用，识别欺诈活动:对于购买，请联系UAFS IT Service Desk (UAFS@Service-Now.com) and report the suspected fraud. If door access was involved, e-mail: upd@kriptovilag.net.
• In the Transact eAccounts app:
  • Click the settings gear in the upper right corner. 
  • Select the Card Management option.
  • 选择要停用的凭据并将其关闭.
  • You will receive a confirmation email. Only the selected card will be deactivated. All other credentials will remain active.
• In the Transact eAccounts web version:
  • Select Card Services
  • Select Deactivate Card
  • 选择要取消激活的凭证，点击“取消激活卡”
  • You will receive a confirmation email. Only the selected card will be deactivated. All other credentials will remain active.
• 菲律宾十大网赌网站丢失/找到的苹果设备和查找我的iPhone的附加说明位于 at http://support.apple.com/en-us/HT201472

要重新激活已找到的挂起的设备，请执行以下步骤:

In the Transact eAccounts App:

• Click the settings gear in the upper right corner. 
• Select the Card Management option.
• Choose the credential you want to reactivate and toggle it on.
• You will receive a confirmation email. Only the selected card will be reactivated.

In the Transact eAccounts Web Version:

• Select Card Services
• Select Activate Card
• Select the credential to reactivate
• You will receive a confirmation email. Only the selected card will be reactivated.